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Zoolights FAQ

All about Zoolights

Everything you wanted to know.
Is Zoolights a walk-through or drive-through display?

It’s a walk-through. Parking is free.

Can I buy tickets at the gate?

No. This year all Zoolights guests need timed online tickets, including members. Children 2 and under do not need a timed ticket.

Who is covered for member-discounted Zoolights tickets?

Whoever is covered on your membership, including dependents/grandchildren on Household/Grandparent/Deluxe levels, and 3 guests on the Deluxe levels, 4 on Sponsor and 5 on Patron levels. More membership information here.

I have a Deluxe level membership that allows three guests each time I visit. Will I be able to get discounted Zoolights tickets for them as well?

Yes. See above.

Do I need a mask? Do my children need one?

Yes. Face coverings are required during your Zoo visit.  Because we care about the safety of our guests, staff and animals, Point Defiance Zoo requires all guests 5 and over to wear face coverings while visiting.
Exception for Children Under 5: 
Children under 5 are not required to wear face coverings.
Children ages 2, 3 and 4 are encouraged, but not required, to wear face coverings.
Children under 2 should not wear face coverings.

If guests don’t have a face covering when they arrive, a face mask will be provided to them. All staff members and volunteers are also required to wear face masks while working.

Why are face coverings important?

Wearing face covering can prevent the spread of Covid-19 to others. When you wear a face covering, you help protect your loved ones and others around you, even if you don’t think you have Covid-19. Face coverings can reduce the release of virus particles into the air when someone with Covid-19 speaks, coughs or sneezes.

What constitutes a face covering?

Under the Governor’s order, a cloth face covering is anything that completely covers your nose and mouth. It can be a scarf, bandanna or sewn mask with ties and straps that go around your head and behind your ears. It can be made from a variety of materials, like cotton, fleece or linen and can be either factory-made or made from household items. Disposable masks are acceptable face coverings.

Face shields are not an acceptable substitute for face coverings. A face shield does not fit snugly around the wearer’s nose and mouth, and does not stop the virus from getting into the air and potentially infecting others.

What if I am unable to wear a face covering due to a medical condition?

We understand that some people have medical conditions that are affected by wearing face coverings. However, to keep all our guests, staff and animals safe and healthy, we are requiring ALL guests (ages 5 and older) to wear face coverings while visiting — no exceptions.

If you have a medical exemption and cannot wear a face covering, you may book Zoolights tickets on the following Mondays between 7:30-9pm (last entry 8pm): Nov. 30, Dec. 7,  Dec. 14.

What else are you doing to keep people safe and healthy?

We are limiting the number of guests each night to avoid congestion, and all guests must follow the one-way path around Zoolights. Indoor and high-touch experiences are closed, including both aquariums, goat feeding and the carousel. In addition, we offer a no-touch entry, many hand-sanitizing stations, visual reminders to social-distance, and increased cleaning and sanitizing of touchable surfaces. We are only accepting credit cards, not cash, for in-Zoo purchases.

Are wheel chair/scooter/stroller rentals available and where do I find them?

Due to Covid-19 safety precautions, we are not offering any rentals at this time. Please bring everything you will need.

Are you offering Day/Night Combo Tickets this year?

To keep everyone safe and healthy during Covid-19, we are not offering Combo Tickets. You are very welcome to visit the Zoo during daylight hours with a timed online ticket, and return with a separate Zoolights timed online ticket. The Zoo will be closed between 4-5pm. Point Defiance Park remains open for entry.

We are members of a reciprocal zoo. Can we get free or discounted Zoolights tickets?

No. Zoolights is a special event and not included in the reciprocal agreement. (See the list of reciprocal zoos here.)

Can we dine at the Zoo?

Yes! Our Plaza Cafe is open for dinner, drinks and snacks to-go. Other stands for snacks and drinks may be open around the Zoo.

Is the gift shop open?

Yes, at 25% capacity.